Frequently Asked Questions

Q&A with Your Concerns Solved in Advance

• 1. What is your MOQ?

  We have a flexible MOQ policy, No MOQ for particular items, 1*20GP for wholesale orders. We suggest 40 ft container a time as it can save your shipping cost.

• 2.What is the loading quantity for 20GP/40GP/40HQ container?

  Take the sofa as an example, loading quantity is about 9 sets/15sets/20sets per 20GP/40GP/40HQ. The different design varies, please contact our support team for further details.

• 3. What is Your Leadtime?

  Leadtime for sofa and beds is about 35 days after receiving the deposit.45 days for regular wooden furniture, 60 days for custom made wooden furniture, for urgent upholstery orders, we accept 15 to 20 days if there is stock for the materials selected.

• 4. Can I mix?

  Yes, we accept mixed loading.

• 5. What is your packing method?

  We use different packing methods for different products including poly bags, cartons, wooden frames., etc. Please contact our support team for specified products.

• 6. Can I change colors and size?

  Yes, we are flexible with the change of colors and size. We offer lots of covering materials for your selection. Please contact our support team for details.

• 7. I have a desin, can you custom made?

  We recommend custom made based on our running models if you have completely new designs, we have OEM capabilities, please contact our support team for details.

• 8. What is your waranty period?

  We offer a warranty the same as the international standard, 1 year for covering materials and components, 3 years for foam and structure. What's more, for any claims after the warranty period, we also offer support.